Terms & Conditions

Currently, this service is available in Botswana only.

Delivery is not free and is based on a variable rate based on distance and location. The rate is automatically calculated in real time on the Green World Botswana website and displayed to you prior to confirming your order.

Payment for delivery must accompany the payment for goods, and goods will only be shipped once payment for the goods and delivery has been received and has cleared.

Green World Botswana makes use of a 3rd party courier service and has built up a relationship of trust and mutual beneficence with them. Green World Botswana, therefore, does not cater for special delivery requests with other parties and all deliveries are to be affected by our chosen delivery services.

Goods are usually shipped within 48 hours of receiving the order and only once payment has been received and has cleared. Green World Botswana will strive to meet these delivery times where possible but makes no guarantees.

Green World Botswana only delivers to personal residences and businesses, and it is the responsibility of the client to ensure that someone is available to sign and take possession of the goods. Please note that Green World Botswana does NOT deliver to PO Boxes or post offices.

Green World Botswana will take all the steps deemed necessary to protect the privacy and integrity of its clients whilst making use of the site as per POPI Law.

Green World Botswana will under no circumstance share information obtained from clients with any 3rd party whatsoever. Information will only be used for sales and marketing purposes and the client agrees thereto.

No account numbers or banking details are saved in the Green World Botswana database.

• The client is responsible to ensure that the correct product is ordered in terms of its usage.
• The client is responsible for the return – delivery of the said product to Green World Botswana.
• These products will be exchanged for the same product, or in the case of no stock availability for a product of the same value. Note that no refunds are given whatsoever due to faulty products.
• No returns will be accepted after the 7 day period has lapsed.
• Strictly no refunds. In the case of returned goods, a credit note will be issued.

Availability of Goods: There is no guarantee of the availability of any product displayed on the site. Due to the volatile nature of the industry, products may be withdrawn from the site at any time.

Backorders: Should a product be out of stock at the time of order, the order will go on back order. Green World Botswana will take responsibility of shipping products to the client only if the original order was shipped in part.

Green World Botswana will at no time be liable for any damage, loss or liability of any nature whatsoever arising from the use or inability to use the site or the services or content provided from and through the site.

Green World Botswana is a multi-level marketing (MLM) company, we offer Chinese herbal supplements. We are not a hospital and our products are not medication. Please consult with your doctor before taking any of our supplements.